ChainCatcher News: The Web3 Foundation announces that it will gradually phase out official customer support services for Polkadot. The organization states that as the Polkadot ecosystem continues to mature, its strategic focus will shift from expanding centralized support functions to prioritizing the development of more intuitive and autonomous products and user interfaces, reducing users’ reliance on customer support from a system design perspective.
According to the subsequent plan, the official support contact form will remain open for one week after this announcement, then officially close, but remaining submitted tickets will still be processed; the AI chat bot will also be taken offline simultaneously. Additionally, the existing support page knowledge base will be temporarily retained but will no longer be updated or maintained. In the future, user assistance and support will fully transition to decentralized community channels. The official recommends users seek help through Polkadot community channels such as Discord, Reddit, and Telegram.
Disclaimer: The information on this page may come from third parties and does not represent the views or opinions of Gate. The content displayed on this page is for reference only and does not constitute any financial, investment, or legal advice. Gate does not guarantee the accuracy or completeness of the information and shall not be liable for any losses arising from the use of this information. Virtual asset investments carry high risks and are subject to significant price volatility. You may lose all of your invested principal. Please fully understand the relevant risks and make prudent decisions based on your own financial situation and risk tolerance. For details, please refer to
Disclaimer.
Related Articles
XRP Treasury Firm Evernorth Files to Go Public on Nasdaq
_Evernorth files SEC Form S-4 to go public on Nasdaq via SPAC merger, plans XRP treasury strategy, yield program, and blockchain validator support._
XRP treasury company Evernorth filed papers to go public in the United States. The company filed a Form S-4 with the US Securities and Exchange
LiveBTCNews1h ago
Ondo Finance Issues Tokenized Securities in IBIT and GLXY
The essay discusses the recent entry of large companies and ETFs into the tokenized securities market, highlighting growth driven by regulatory support and increasing institutional demand, with Ondo Global Markets managing over 250 tokenized instruments valued at nearly $2.6 billion.
CryptoBreaking2h ago
Tether CEO Seeks User Input to Optimize Wallet Small Balance Display Method
Gate News reported that on March 20, Tether Chief Executive Officer Paolo Ardoino posted on X, stating that the team is optimizing the wallet user interface and inviting users to vote on the display format for small balances. For ultra-small balances below one cent, users can choose to display fractions precise to the cent, or select a more streamlined alternative display format. Paolo Ardoino encouraged users to participate in feedback to help the team decide on the final display effect.
GateNews3h ago
Dan Romero Clarifies Five Misconceptions About MPP, Protocol Submitted to IETF Web Standards Proposal
Farcaster co-founder Dan Romero clarified five misconceptions about MPS, emphasizing its broad applicability, support for multiple cryptocurrencies and fiat currencies, and expansion to Bitcoin Lightning Network. MPS itself has no inherent fees, features simple design and can serve as a web standard, supports multiple payment modes, and ensures secure separation of communication and payment rails.
GateNews4h ago
BitFuFu 2025 Financial Report Released: Cloud Mining Revenue Surges Nearly 30%, Per-Bitcoin Mining Cost Skyrockets to Over $77,000, Severely Impacting Profits
BitFuFu (NASDAQ: FUFU) announced its 2025 financial report on March 20, with total revenue of $475.8 million, an increase of 2.7% year-over-year. Although cloud mining business grew, the company reported a net loss of $57.4 million due to digital asset losses and rising mining costs, sharply contrasting with the net profit of the previous year. Revenue from self-operated mining dropped significantly to $6.31 million.
動區BlockTempo5h ago
Ant International plans to go public in Hong Kong independently, with its payment platform already integrating blockchain and AI technologies.
Gate News reports that on March 20, according to Caixin, Ant Group intends to list Ant International separately on the Hong Kong Stock Exchange. Ant International Vice President Shi Wenyi revealed that its digital payment and financial services platforms, Remitly and Antom (global merchant payment services), have integrated blockchain global settlement technology to achieve real-time fund arrival, effectively reducing funds in transit and improving capital turnover efficiency. Additionally, the platform has introduced an AI foreign exchange time series forecasting large model capable of high-precision predictions for future cash flows and foreign exchange exposure.
GateNews6h ago
