2023-07-29 00:31:04

Why resolve problem is very very slow, got ticket but one week no answer.

My problem start with deposit zil 9 weeks ago. Til now it's not deposited. Wasting my time for trade.

Very very disappointed for gateio service

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LittleKnowledge

· 2023-07-29 00:50

Dear user, you need to submit a work order—provide the hash value, quantity, account id, and a screenshot of the top-up and submit it to the work order, and the work order staff will help you verify and process it. How to submit a work order: app: click the small avatar in the upper left corner - user center - customer service logo in the upper right corner - my work order to submit. Web page: Click "➕" in the lower right corner of the page - suggestion feedback, or the avatar in the upper right corner - my work order - submit.

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